Home Page    Courses    CompTIA A+® Certification    220-604

.

  • 1.0 Personal Computer Components:
    • 1.1 Install, configure, optimize and upgrade personal computer components:
      • Add, remove and configure internal storage devices, motherboards, power supplies, processor/CPUs, memory and adapter cards, including:
        • Drive preparation
        • Jumper configuration
        • Storage device power and cabling
        • Selection and installation of appropriate motherboard
        • BIOS set-up and configuration
        • Selection and installation of appropriate CPU
        • Selection and installation of appropriate memory
        • Installation of adapter cards including hardware and software/drivers
        • Configuration and optimization of adapter cards including adjusting hardware settings and obtaining network card connection.
      • Add, remove and configure systems.
        • D.
    • 1.2 Identify tools, diagnostic procedures and troubleshooting techniques for personal computer components:
      • Identify and apply diagnostic procedures and troubleshooting techniques, for example:
        • Identify and isolate the problem using visual and audible inspection of components and minimum configuration.
      • Identify the steps used to troubleshoot components (e.g. check proper seating, installation, appropriate component, settings, current driver), for example:
        • Power supply
        • Processor/CPUs and motherboards
        • Memory
        • Adapter cards.
      • Recognize names, purposes, characteristics and appropriate application of tools, for example:
        • Multimeter
        • Anti-static pad and wrist strap
        • Specialty hardware/tools
        • Loop back plugs
        • Cleaning products (e.g. vacuum, cleaning pads).
    • 1.3 Perform preventive maintenance of personal computer components:
      • Identify and apply common preventive maintenance techniques, for example:
        • Thermally sensitive devices (e.g. motherboards, CPUs, adapter cards, memory):
          • Cleaning
          • Air flow (e.g. slot covers, cable routing).
        • Adapter cards (e.g. driver/firmware updates)
  • 2.0 Laptop and Portable Devices:
    • 2.1 Identify the fundamental principles of using laptops and portable devices:
      • Identify appropriate applications for laptop-specific communication connections, for example:
        • Bluetooth
        • Infrared devices
        • Cellular WAN
        • Ethernet
      • Identify appropriate laptop-specific power and electrical input devices, for example:
        • Output performance requirements for amperage and voltage.
      • Identify the major components of the LCD (e.g. inverter, screen, video card).
    • 2.2 Install, configure, optimize and upgrade laptops and portable devices:
      • Demonstrate the safe removal of laptop-specific hardware including peripherals, hotswappable and non hot-swappable devices
      • Identify the affect of video sharing on memory upgrades:
    • 2.3 Identify tools, diagnostic procedures and troubleshooting techniques for laptops and portable devices:
      • Use procedures and techniques to diagnose power conditions, video issues, keyboard and pointer issues and wireless card issues, for example:
        • Verify AC power (e.g. LEDs, swap AC adapter)
        • Verify DC power
        • Remove unneeded peripherals
        • Plug in external monitor
        • Toggle Fn keys
        • Check LCD cutoff switch
        • Verify backlight functionality and pixilation
        • Stylus issues (e.g. digitizer problems)
        • Unique laptop keypad issues
        • Antenna wires.
  • 3.0 Printers and Scanners:
    • 3.1 Identify the fundamental principles of using printers and scanners:
      • Describe the processes used by printers and scanners including laser, inkjet, thermal, solid ink, and impact printers.
    • 3.2 Install, configure, optimize and upgrade printers and scanners:
      • Identify the steps used in the installation and configuration processes for printers and scanners, for example:
        • Power and connect the device using network or local port
        • Install and update the device driver
        • Calibrate the device
        • Configure options and default settings
        • Print test page.
      • Install and configure printer/scanner upgrades including memory and firmware.
    • 3.3 Identify tools, diagnostic methods and troubleshooting procedures for printers and scanners:
      • Gather data about printer/scanner problem
      • Review and analyze data collected about printer/scanner problems
      • Implement solutions to solve identified printer/scanner problems
      • Identify appropriate tools used for troubleshooting and repairing printer/scanner problems:
        • Do Multimeter
        • Screw drivers
        • Cleaning solutions
        • Extension magnet
        • Test patterns.
    • 3.4 Perform preventive maintenance of printer and scanner problems:
      • Perform scheduled maintenance according to vendor guidelines (e.g. install maintenance
        kits, reset page counts)
      • Ensure a suitable environment
      • Use recommended supplies:
  • 4.0 Security:
    • 4.1 Identify the names, purposes and characteristics of physical security devices and processes:
      • Control access to PCs, servers, laptops and restricted spaces:
        • Hardware
        • Operating systems.
    • 4.2 Install hardware security:
      • Smart card readers
      • Key fobs
      • Biometric devices
  • 5.0 Safety and Environmental Issues:
    • 5.1 Identify potential hazards & proper safety procedures including power supply, display devices and environment (e.g. trip, liquid, situational, atmospheric hazards, high-voltage and moving equipment).
 

CompTIA A+® Certification

CompTIA A+ 220-602

CompTIA A+ 220-603